Welcome to Winery Tours Spain (winerytoursspain.com), a portal specialising in the management and organisation of wine tourism tours, cultural experiences, gastronomy, and winery visits across Spain and Portugal. By accessing and using our website, you agree to the following terms and conditions. We recommend reading them carefully.

1. Acceptance of Terms

By using our website and booking any tour, you declare that you have read, understood, and accepted these terms and conditions. If you do not agree, please refrain from using our services.

2. Services Offered

WineryToursSpain.com acts as an intermediary between clients and wine tour providers. We are not responsible for services provided directly by third parties.

3. Bookings and Payments

• To secure a booking, full payment or a deposit must be made according to the specific conditions of each tour.
• Prices shown include taxes, unless otherwise indicated.
• The user is responsible for providing accurate and complete information at the time of booking.

4. Cancellations and Refunds

• Cancellations must be notified at least 3 days in advance to be eligible for a full or partial refund, depending on the tour provider's policy.
• No refunds will be issued in case of no-shows or late arrivals.
• Refunds may be subject to administrative fees.

5. Amendments and Force Majeure

• We reserve the right to amend or cancel a tour in the event of unforeseen circumstances (e.g. weather, logistical issues, etc.).
• In the event of cancellation by us, a full refund or the option to reschedule the tour will be offered.

6. User Responsibility

• Participants must comply with the rules and regulations of each winery or service provider.
• Excessive alcohol consumption and any behaviour that may compromise the group’s safety are strictly prohibited.
• We are not liable for the loss of personal belongings during the tour.

7. Limited Liability

WineryToursSpain.com shall not be held liable for personal injury, financial loss, or any other damage resulting from the use of our services, except in cases of gross negligence on our part.

8. Intellectual Property

All content on this website (texts, images, logos, etc.) is protected by copyright and may not be used without prior authorisation.

9. Data Protection

Personal data provided will be processed in accordance with our Privacy Policy and current regulations in Spain and the European Union.

10. Applicable Law and Jurisdiction

These terms and conditions are governed by Spanish law. Any disputes shall be settled in the courts of Madrid.

If you have any questions or enquiries, you can contact us at [email protected].

By using our services, you confirm that you have read and accepted these terms and conditions.